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This is a great @scholarlykitchn post about misconceptions about open-source software in scholarly communications (can also be generalised to library systems and other Higher Education systems) scholarlykitchen.sspnet.org/2018/09/06/guest-post-open-source-and-scholarly-publishing/
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"open source is not only for the technically gifted." This is a key point for breaking down the false dichotomy between 'hosted system' and 'open-source system'. You can have hosted open-source systems. You don't need a huge IT or technical team to use open-source software.