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@petewilliams68 I agree. Speaking as an application developer in IT, the systems I manage often suffer issues that are beyond my control. But as a representative of IT and a face of the service, I need to accept responsibility, take complaints, and work with the people who do control them to fixPermalink On Internet Archive
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@petewilliams68 (Also, I just popped over to Birkbeck to return some books and it is indeed toasty in there)On Internet Archive